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Data protection statement of PARTNER BANK AG

 

Thank you for your interest in our company and our website.

We know that banking is a matter of trust and therefore take your trust in us very seriously and make every effort to protect your personal data when collecting and processing it, and during your visits to our website. Your data is protected by law (particularly the Austrian Data Protection Act DSG2000).

The following information explains what data is recorded during your visit to the website and how it is used:

 
  • Personal data
    Personal data is data relating to identified or identifiable individuals. Data can be any information that is or can be connected with an individual, such as their name, address, telephone number or date of birth.
  • Identification, storage and protection of personal data
    Your personal data will only be collected and processed if it is provided voluntarily and actively – for example, if you register for or log into a service and provide personal information about yourself in this regard. We will only use this data to the extent necessary to provide the service in question. For example, if you send us a message or place an order via our website, we will only use your data to execute your order or to process your inquiry.

    Indirect personal details will not be stored or processed.
  • Use and dissemination of personal data
    If you provide us with personal data (e.g. via a form), Partner Bank AG will collect, process and use this data exclusively in accordance with the provisions of the Austrian Data Protection Act and banking secrecy rules.

    Personal data which you provide to us will only be used to answer your questions, to conclude and process contracts concluded with you and for technical administration.

    Your personal data will only be passed on to third parties if necessary for the purposes of processing the contract or if you have previously given your consent, and will only be disclosed at the request of Austrian authorities after corresponding court proceedings.

    Your consent, once granted, may be revoked at any time with effect for the future.

    We use selected service providers for the technical and organisational implementation of our website. They are contractually obliged to process received data exclusively in accordance with our instructions. Moreover, we will not pass your data to other companies.

    We will only send you advertising information or newsletters via email or other media if you have consented to receive such material. If you no longer wish to receive such material from us, naturally you may cancel it free of charge at any time by writing to the contact address mentioned on the "Publishing details" page.
 
  • Right to demand access, correction and deletion of data
    You are entitled to demand access to and correction and deletion of your stored data any time according to the provisions of the Austrian Data Protection Act (particularly sections 26-28 DSG 2000). You may contact us in this matter by letter sent via post to our head office at the address mentioned on the "Publishing details" page.
  • Cookies
    Our website, like that of many other companies, uses cookies in order to give you the best possible user experience. Cookies are small text files which allow our system to recognise returning visitors. However, they store no personal data such as your name or address. This means: You cannot be identified through the information concerned. You can set your browser so that your consent must be obtained before a cookie is used or so that use of cookies is generally blocked.
  • Who receives your data?
    Your inquiries and any messages you send us via our website are received by the Service Centre of Partner Bank AG, or they go directly to the competent department (e.g. Complaints). The Service Centre of Partner Bank AG answers standard queries and performs simple tasks such as sending information materials. Otherwise, your message will be forwarded to the competent department of the Bank.
  • Security
    Your security is our highest priority: When transmitting and storing personal data, we use the most up-to-date security programs and the most secure coding and encryption procedures and access control systems to protect the data from unauthorised access.
  • Scope
    The data protection statement applies to the website http://www.partnerbank.at of Partner Bank AG and to the service platform for our partners and customers.